Our Policy
Shipping Policy
We offer fast and reliable shipping across Egypt.
• Processing Time: Orders are processed within 1–2 business days.
• Delivery Time: 2–5 business days depending on your location.
• Tracking: You will receive a confirmation message with tracking details once your order is shipped.
Payment Policy
We offer secure and convenient payment options:
• Cash on Delivery
• Online Payment: Pay securely using credit/debit cards through our payment gateway.
• All transactions are processed safely to ensure your data remains protected.
• Vodafone cash : 01001557899
• Bank account : Ahly Bank. Account number:
• Instapay : 01001557899
Exchange & Return Policy
Your satisfaction is our priority.
• Exchange: You can exchange any unused item within 14 days of purchase with the original receipt.
• Returns: Refunds are available for items returned within 7 days, provided they are unused, in their original packaging, and accompanied by the receipt.
• Exclusions: Customized or used items cannot be returned or exchanged unless defective.
• Process: To request an exchange or return, please contact our support team with your order number.